Relaunching thecXo.com

Posted in May 25, 2009 ¬ 5:26 pmh.admin

Welcome to the new “thecxo.com”. We will blog here on current trends, issues and developments in customer experience.

We strongly subscribe to the view that customer experience is the route to building great brand and profitable customer relationships.

Those of you who have been to thecxo.com before may notice that some archived articles are missing and we also have a new look. Due to a malicious attack on this blog, several of the past entries have been deleted.  The site now has a simpler look.  We hope our mission of creating an open forum for discussing customer experience will not be disrupted this time by those pursuing illegal activities.

We hope you find the content in this blog useful. We welcome you to visit often and share your views on customer experience, branding, CRM and other topics as well as respond to the opinions we post here.

Brand Strategy, Customer Experience, Marketing Metrics, Uncategorized |

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